Everything your procurement team checks,
answered before you ask.

Yes. A certificate of insurance is available on request, and we can name your company or agency as certificate holder where your placement requires it. Email Hello@chghomes.com with the holder details and any wording your procurement team needs, and we’ll route the certificate from our carrier before move-in. We list coverages on the certificate itself rather than quoting limits on a web page, so the document you receive is the one your risk team can rely on.

One named person — the owner-operator — for the life of the stay. The same person who scopes your placement and builds your proposal is the one who answers when a date shifts, an extension comes up, or something in the unit needs a fix. There’s no call center, no ticket queue, and no handoff to a property manager you’ve never spoken to. You get a direct line to someone who can actually authorize a decision.

Yes. We bill the company on a single invoice per agreement — typically monthly — with utilities, Wi-Fi, laundry, and cleaning bundled into the rate so your finance team reconciles one vendor and one line, not a stack of folios. Payment terms, the billing contact, and the invoice cadence are all set in your written proposal before anything is committed. If your accounts-payable process needs a W-9 or vendor-onboarding paperwork, ask and we’ll complete it.

Cancellation and change terms are confirmed in writing in your proposal before you commit — you’ll never be guessing at a policy buried in fine print. Extensions, early move-outs, and unit swaps are handled directly with your named contact, and because CHG is owner-operated, the person you reach can actually authorize the change rather than escalate it. We’ll state the specific notice window and any terms for your dates in the proposal itself.

Yes. CHG is an owner-operated, licensed and insured corporate-housing company based in Arlington, Virginia, operating furnished residences in the Crystal City, Pentagon City, and National Landing area. You’ll receive a written proposal and a single invoice from the business, and a certificate of insurance is available on request — the documentation your procurement or contracting process expects from any vendor. Being small is the point: you reach an accountable owner directly, not a switchboard.

The rate is all-inclusive and transparent. Utilities, high-speed Wi-Fi, in-unit or in-building laundry, a full kitchen, linens, and regular cleaning are built into one monthly figure — there are no resort fees, no platform service fees, and no surprise line items. Booking direct with CHG also avoids the third-party platform service fee you’d pay on the same home through an online travel site, which typically runs around 12–13%. Anything that isn’t included is spelled out in your proposal before you commit.

Arlington, Crystal City, and Pentagon City fall under the GSA Washington, D.C. per-diem locality, and our monthly rates are built to work within the federal lodging cap for most of the year. Federal per diem reimburses your actual lodging cost up to the cap — it isn’t a flat allowance or savings a traveler keeps — so we confirm the month-correct cap figure for your travel dates in your proposal. D.C. lodging tax is generally handled separately, and your travel authority makes the final call.

We collect only what we need to scope, quote, and manage a placement — names, dates, headcount, and the billing contact — and we use it to deliver and bill the stay, not to sell or share. Submitting a quote request sends the details to the operator for a proposal; it doesn’t book or charge anything. If your agency or company requires specific data-handling language in the agreement, tell us and we’ll address it in the proposal. See our privacy policy for the full detail.