Talk to the person who actually runs the place.

Three reasons to reach out, one desk at the end of all of them. Chateau Hospitality is owner-operated, so the person who answers can book your stay, build your quote, or authorize a repair on the spot — not pass you to a queue.

01 Booking a stay 02 A team placement 03 Mid-stay support
Resolves to One operator Who can say yes
Pick the path that fits

Three ways in, one person at the end of each

01

Booking a single stay

Found the apartment you want? The fastest route is to confirm dates and reserve through our booking partner directly from the apartment's page — availability and payment are handled in real time there. Have a question first? Use the form below and name the apartment you're considering.

Browse the apartments
03

Already a guest

Mid-stay and need something — an extension, a swap, a repair? Email us directly. You'll reach the operator, who can act on it without escalating it anywhere, and we'll move quickly.

Email about your stay
Intake slipLead only · nothing booked or charged

Tell us what you need

This queues your note with the operator — it doesn't book or charge anything. We reply by email, typically within a few hours during business hours.

This opens your email app with the note pre-written to Hello@chghomes.com — review and hit send. We use your details only to answer you, never sell them or add you to a list. See our Privacy Policy.

Good to know

Before you reach out

How fast does Chateau Hospitality respond?

We typically respond within a few hours during business hours. Corporate and extended-stay quote requests come back within 24 hours with a complete tailored proposal. Outside business hours we reply the next morning.

Can I call instead of emailing?

You can leave a phone number on the contact form and ask us to call you. Because we are owner-operated, the person who calls you back is the one who can actually book your stay or build your quote.

What’s the fastest way to book a single apartment?

Go to the apartment’s page and use the Check dates & book button, which takes you to our booking partner for real-time availability and payment. Use the contact form only if you have a question before booking; for one stay, the direct booking route is faster.